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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3180 reviews)

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4.89

Based on 3,178 reviews, last reviewed 4th Mar 2026

26% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Excellent Customer Service There was a glitch with the visibility of my online account and some conflicting information relating to the use of the account (hence the loss of a s... Read more Reviewed on: 4th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3180)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Approachable, Community, Pleasant

Very personable staff who are quick to respond to my needs. An excellent branch. Reviewed on: 17th October 2025

Polite, Informative - well mannered

Good interest rates, helpful service local branch. Reviewed on: 17th October 2025

Easy, helpful, professional

Everything was explained clearly. No fuss or pushy sales. Rachel was extremely professional, polite and of great assistance. Reviewed on: 17th October 2025

Warm and friendly

Its always a friendly experience coming into branch. Reviewed on: 17th October 2025

Efficient , helpful, Friendly

Everything was to my satisfaction. Reviewed on: 17th October 2025

Friendly, Local, Convenient

Very friendly staff and a quick process to pen an account overall good. Reviewed on: 17th October 2025

Amazing, Fantastic, Professional

Service from Loraine was fantastic such a great pleasure dealing with person face to face. So thanks to all the staff. Reviewed on: 17th October 2025

All by post

Others have done the paperwork for it. Reviewed on: 17th October 2025

Friendly, Store front, Helpful

Shirley was very helpful in sorting out my maturing ISA's. Reviewed on: 17th October 2025

Very very pleased

Always very helpful and make it all easy to understand. Reviewed on: 17th October 2025

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