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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3174 reviews)

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4.89

Based on 3,172 reviews, last reviewed 3rd Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I visited the Glasgow branch earlier today, staff we... I visited the Glasgow branch earlier today, staff were extremely welcoming and helpful. Reviewed on: 3rd March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3174)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Amazing, Fantastic, Professional

Service from Loraine was fantastic such a great pleasure dealing with person face to face. So thanks to all the staff. Reviewed on: 17th October 2025

All by post

Others have done the paperwork for it. Reviewed on: 17th October 2025

Friendly, Store front, Helpful

Shirley was very helpful in sorting out my maturing ISA's. Reviewed on: 17th October 2025

Very very pleased

Always very helpful and make it all easy to understand. Reviewed on: 17th October 2025

Friendly, Helpful, Knowledgeable.

Local branch with friendly, helpful and knowledgeable staff. Reviewed on: 17th October 2025

Friendly and Efficient

As usual, the service and welcome were excellent. Reviewed on: 17th October 2025

Never any Concerns

This is a great organisation - keep it as it is. Always a pleasure to come into the branch. Reviewed on: 17th October 2025

In branch service review

Always find the staff in the Gala branch very helpful. Reviewed on: 17th October 2025

Good to deal with

Friendly helpful staff, very satisfied with visit. Reviewed on: 17th October 2025

No complaints

Shirley helped me with our ISA, very polite and helpful. Reviewed on: 17th October 2025

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