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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,178 reviews, last reviewed 4th Mar 2026
26% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Excellent Customer Service There was a glitch with the visibility of my online account and some conflicting information relating to the use of the account (hence the loss of a s... Read more Reviewed on: 4th March 2026
RH's avatar
RH

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3180)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

In branch service review

5
Colleagues were very efficient with the application process, gave me all the information I needed. Reviewed on: 3rd October 2025

In branch service review

5
Great service in the branch from all colleagues. Reviewed on: 3rd October 2025

Just what needed

5
Very friendly and efficient service from Natalie. Reviewed on: 3rd October 2025

Friendly, Helpful, Simple

5
Such a friendly place, Natalie is always very helpful. Reviewed on: 3rd October 2025

Absolutely First Class

5
I love that I can speak to people who can help. Reviewed on: 3rd October 2025

In branch service review

5
Shirley and Natalie explained everything well. Reviewed on: 3rd October 2025

Friendly, Helpful, Quick

5
Staf are excellent (Cana and Sophie). Reviewed on: 3rd October 2025

In branch service review

5
Quick and easy to open an account. Reviewed on: 3rd October 2025

Efficient, Considerate, Professional

5
Polite, helpful and very knowledgeable staff, everyone so friendly. Lovely to be treated as a person rather than just a number. Well done. Only improvement would be longer opening hours during the week. Reviewed on: 3rd October 2025

Very professionally run.

5
Staff always friendly and efficient. Longer opening hour would be helpful for people who work. Reviewed on: 3rd October 2025

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