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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3176 reviews)

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4.90

Based on 3,174 reviews, last reviewed 3rd Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Fabby service Helpful friendly staff i often visit and always happy to help got my welcome pack in the post (i was worried as my post is terrible) and everything wa... Read more Reviewed on: 3rd March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3176)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

In branch service review

Very helpful and easy to deal with. No faults. No issue. Reviewed on: 26th September 2025

Friendly and Helpful

Open the accounts today, friendly and helpful service. Reviewed on: 26th September 2025

Very professional

Personal touch. Nothing too much trouble with clear explanations for any questions we had. Reviewed on: 26th September 2025

Excellent, Professional. Focus

Good customer service. Very professional and personal. Reviewed on: 26th September 2025

Scottish, Excellent, Friendly

I like your friendly, Personal service and your overall customer service is excellent. Reviewed on: 26th September 2025

A great Company

Staff always very helpful and efficient. The Best. Reviewed on: 26th September 2025

Welcoming, Helpful, Polite

Very good experience. The Glasgow relationship centre is a very intresting service. Reviewed on: 26th September 2025

Excellent

Excellent, nothing to improve. Like being able to open and manage an accout face to face. Reviewed on: 26th September 2025

Rachel was very helpful and friendly.

Rachel was very helpful and friendly. Thanks! Reviewed on: 23rd September 2025

Friendly local, Face to face

Came in to open a new saver plus account shirley went though all the options with me explained everything in detail and easy to understand very polite and friendly. Reviewed on: 18th September 2025

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