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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,178 reviews, last reviewed 4th Mar 2026
26% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Excellent Customer Service There was a glitch with the visibility of my online account and some conflicting information relating to the use of the account (hence the loss of a s... Read more Reviewed on: 4th March 2026
RH's avatar
RH

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3180)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021
Donald Corbett's avatar
Donald Corbett

In branch service review

5
Updating passbook staff great location off union street no ideal but free parking helps. Reviewed on: 12th September 2025

Helpful, Friendly, Easy

5
Thank you Sophine. Quick to pay in Cheque. Reviewed on: 12th September 2025

Fast, efficient, Good

5
I was doing an internal transfer and Cara made it easy. Reviewed on: 12th September 2025

A great Service

5
What can I say, very helpful and answered all my questions. Reviewed on: 12th September 2025

Efficient, Helpful

5
Ethos, Efficiency of staff, improvemetn would be difficult. Reviewed on: 12th September 2025

Very very good

5
Most helpful staff, Service could not be better. Reviewed on: 12th September 2025

Efficient Excellent "Scottish"

5
Very efficient , excellent face to face service. Reviewed on: 12th September 2025

Excellent Service Always

5
Natalie is a very experienced staff member, with excellent communcation skills. She has always been a pleaseure to deal with. Reviewed on: 12th September 2025

In branch service review

5
Having a postal account is a priority to us and the reason we have out savings with you. If we have a query, we are able to phone you far help. Please keep your postal account! Not everybody want to, have online accounts. Reviewed on: 12th September 2025

Shirley and Natalie

5
Made very welcome and staff did there best get what I needed. Reviewed on: 12th September 2025

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