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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3180 reviews)

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4.89

Based on 3,178 reviews, last reviewed 4th Mar 2026

26% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Excellent Customer Service There was a glitch with the visibility of my online account and some conflicting information relating to the use of the account (hence the loss of a s... Read more Reviewed on: 4th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3180)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Friendly, Helpful, Convenient

Shirley was very helpful with our complicated account. Reviewed on: 12th September 2025

Very Good

Excellent service given by the girl I spoke to on the phone. Reviewed on: 12th September 2025

Professional, Friendly, Helpful

Frinedly and helpful staff - Natalie and Shirley. Reviewed on: 12th September 2025

Excellent

Great customer service, much appricated. Reviewed on: 12th September 2025

Helpful, Service Orientated, Friendly

Helpful, friendly, service orientated, intrest rates could be better. Reviewed on: 12th September 2025

Good value

Professional personal service and friendly staff you can see in person. Reviewed on: 12th September 2025

Very professional service

Staff always very helpful and friendly. Reviewed on: 12th September 2025

Great Service

Nothing any bother great service. I don't think anything can improved. Reviewed on: 12th September 2025

In branch service review

Friendly patient staff explain products well and explain options and procedures clearly. Longer Opening hours or Opening at weekend would be helpful. Reviewed on: 12th September 2025

Calm, Easy, Professional

Good empoyee interation - good knowledge of customer. Reviewed on: 12th September 2025

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