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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,193 reviews, last reviewed 6th Mar 2026
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3193)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Friendly, Helpful, Nice

5
Natalie very helpful, wonderful service. Reviewed on: 22nd August 2025

Really, Very, Good

5
Natalie was very helpful in helping me with my new account, she was very through. Some of the best face to face services I have ever received. Reviewed on: 22nd August 2025

Friendly, Excellent, the best.

5
Always a pleasure to visit Natalies my favourite, building society lady. Keeping my money here despite the lower rate because of the excellent customer service. Reviewed on: 22nd August 2025

Fantastic!

5
The bank has been working excellently to meet customer needs, such as me. Reviewed on: 22nd August 2025

In branch service review

5
Sympathetic in hard times but efficient. Not just another transaction. Reviewed on: 22nd August 2025

Very Well Presented.

5
Have been into the Troon branch and always greeted in a very friendly manner, which continued throughout the visit. Reviewed on: 22nd August 2025

Nice

5
Busy Branch, lovely staff helpful. Reviewed on: 22nd August 2025

In branch service review

5
Accommodated after hours to help transfer funds and open a new ISA. Reviewed on: 22nd August 2025

Scottish, Friendly, Person-centred

5
Warm, friendly, professional F2F, Easy to understand, clear explanations of options, nice surroundings. Message on poster in window was what drew me in. Scottish!. Reviewed on: 22nd August 2025

Very Very Good

5
Always helpful and happy staff, pleasant experience. Reviewed on: 22nd August 2025

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