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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3046 reviews)

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4.89

Based on 3,046 reviews, last reviewed 6th Jan 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Top-Quality Customer Service The customer service (today provided by Katie McKnight) at Scottish Building Society is simply perfect - personable, friendly, patient and, above all,... Read more Reviewed on: 6th January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3046)

Review of the Scottish Building Society, Savings:

Savings review

1. Loss of local office is very inconvenient. 2. Maturity transfer is unneccessarily complex. 3. Maturity notice gives no idea of amount saved. Reviewed on: 14th April 2020

Friendly, helpful and patient.

Staff all very helpful exp. With older people explanations very clear. Reviewed on: 18th December 2025

Staff Most Helpful

Patience and help from the staff. Reviewed on: 18th December 2025

To be recommended.

Good experience, very efficient. Reviewed on: 18th December 2025

Business like, Friendly, Traditional.

As I live in England I am a long way from any branches. However I did conduct all my business by post quite satisfactory. Reviewed on: 18th December 2025

Efficient, Competitive, Transparent

I like that all is made very clear and that Welcome pack is comprehensive. Competitive Rates. Reviewed on: 18th December 2025

Reliable, dependable, Courteous.

Overall very good experience. The website I find a bit clunky at times otherwise it would have been a 10. My phone dealings with you have always been most cordial and enjoyable. Reviewed on: 18th December 2025

Helpful, friendly, professional

Everyone very helpful, nothing a problem. Reviewed on: 18th December 2025

Competent, Smart and relevant

Details should be asterisked on application forms. Reviewed on: 18th December 2025

Simple, Accessible, fair.

Came into enquire about the regular saver and left delighted with the warm and friendly service. Great customer service and informative. Thank you to Loraine who was a great help. Reviewed on: 18th December 2025

Mutual, Professional, Scottish

Visited Glasgow office to transfer money to my bank account. Was served by lovely young man, Gerard, he was very efficient, friendly and helpful and chatted away with me while we carried out my requests. Reviewed on: 18th December 2025

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