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Scottish Building Society: Savings reviews

4.89
Based on 2,945 reviews, last reviewed 2nd Jan 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good customer service Spoke to Katie in Savings twice today. She was extremely helpful and answered all my questions Reviewed on: 2nd January 2026
Susan Y's avatar
Susan Y

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (2945)

Review of the Scottish Building Society, Savings:

Good service

5
Had regular savings maturing, and took up the option of a bond. I had a choice of bonds, and everything happened seamlessly. Happy customer. Reviewed on: 19th December 2021

Friendly, Supportive, Efficient

5
Welcoming, offered good advice attended to promptly, and all paperwork has returned by post very quickly. Reviewed on: 14th November 2025

Good to me

5
Good that there now is a branch open in a fairly central place. Reviewed on: 14th November 2025

Friendly, Easy, Nice

5
Very efficient service from Natalie when was really helpful getting me to understand all the paper word. Reviewed on: 14th November 2025

Good Customer experience.

5
Very friendly, had to come back to see someone but all went well. Better if you opened on a Saturday. Reviewed on: 14th November 2025

Professional , Accessible, Helpful

5
The person on the phone was clearly spoken and very knowledgeable and helpful. The person in the Inverness branch was also clearly spoken, knowledgeable and helpful. I particularly was impressed as I opened ISA and account on a Friday and I had the passbook Monday. Reviewed on: 14th November 2025

Very friendly, Local, Easy access

5
Opening a new ISA and the help and friendly face to face service was brilliant. Reviewed on: 14th November 2025

Friendly, Local, Scottish

5
Always very happy with the service. Really appreciate the friendly personal aspect. Reviewed on: 14th November 2025

In branch service review

5
Kaite was very professional, Personable and efficient with my Query. Reviewed on: 14th November 2025

Couldn't be better!!

5
Friendly helpful staff, cant praise Loraine enough who was so king and helpful. Reviewed on: 14th November 2025

Professional, Welcoming, Clear

5
Courteous and friendly staff in branch who were able to offer me as a new member, an appointment the day after I first come into the branch. Most of my questions were answered immediately with a promise to follow up with other enquiries I had. Reviewed on: 14th November 2025

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