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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2945 reviews)

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4.89

Based on 2,945 reviews, last reviewed 2nd Jan 2026

57% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very good customer service Spoke to Katie in Savings twice today. She was extremely helpful and answered all my questions Reviewed on: 2nd January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (2945)

Review of the Scottish Building Society, Savings:

Savings Review

Good that you are open for all business during Coronavirus lockdown. Supplied information needs to be more precise. Reviewed on: 10th June 2020

Friendly, Good, Value

Straight forward account opening with friendly Glasgow branch staff. Online registration easy and free of delay or difficulty. Reviewed on: 14th November 2025

Excellent customer support on telephone

Excellent customer support on telephone Reviewed on: 13th November 2025

Stocks and Shares ISA transfer to Cash ISA

Katie was very professional, personable and efficient in dealing with my enquiry Reviewed on: 10th November 2025

"First Class Customer Service" ..

Phoned the building society got through no problem. Spoke to Rachel who was very efficient friendly and helpful she answered all my queries and also agreed to post out further details of other products which I was interested in looking at. Reviewed on: 10th November 2025

Helpful, friendly, accodating

The staff were friendly and helped. I just wish there was another branch closer to me. Reviewed on: 7th November 2025

Friendly and efficient.

Very happy with the service received today. Reviewed on: 7th November 2025

Approachable, Friendly Clear

Appointment really straight forward and options explained well. Loraine very friendly. Reviewed on: 7th November 2025

Quick, Easy, Efficient.

It's very quick easy and efficient with contact by mail and phone if needed it also offers a good rate of interest. Reviewed on: 7th November 2025

Adapt to challenger

It took too long to open an account, I suggest you send more emails. Reviewed on: 7th November 2025

In branch service review

Wonderful staff was great on the desk. Reviewed on: 7th November 2025

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