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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3088 reviews)

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4.89

Based on 3,085 reviews, last reviewed 10th Feb 2026

45% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Helpful and friendly Very helpful and friendly staff, got what I needed to know. Reviewed on: 10th February 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3088)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Good experience

Very helpful and very straightforward. Reviewed on: 22nd December 2025

Friendly good service

Informative and friendly staff member not rushed. Reviewed on: 22nd December 2025

In branch service review

I came into open a regular saver and was very impressed with the service provided. Reviewed on: 22nd December 2025

Informative, Friendly, Nice

Very helpful information from Natalie, she knows her stuff. Reviewed on: 22nd December 2025

Professional, Friendly and reliable.

All the staff are very professional. I would like to point out we have a new member at our branch "Gerad" who is particularly smart and welcoming he is a good addition to the team and very helpful. Reviewed on: 22nd December 2025

Simply the best

I enjoyed my visit today. Every member of the staff and the manager are so helpful and friendly and cant do enough for you. Reviewed on: 22nd December 2025

Knowledgeable, Friendly, Local

Loraine was very helpful with my questions. Reviewed on: 22nd December 2025

Trustworthy, Friendly, Helpful

Very friendly and helpful. Move into on ID requirements on website. Reviewed on: 22nd December 2025

Best in Business

Very happy overall with my accounts. Reviewed on: 22nd December 2025

Friendly, Helpful, Informative

All fine, staff with whom I spoke to are very helpful and explained everything clearly. Reviewed on: 18th December 2025

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