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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,199 reviews, last reviewed 10th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Local Friendly Welcoming

5
Where else can you get friendly first class banking service, no where as good as here. Reviewed on: 28th May 2025

In branch service review

5
What a great local branch, staff always helpful and welcoming. Reviewed on: 28th May 2025

Friendly No complaints

5
Friendly, staff and great rates. Reviewed on: 28th May 2025

Helpful, Friendly

5
Great service , always friendly cant fault. Reviewed on: 28th May 2025

Local, Professional, Accurate

5
Enjoy visiting the branch where any transactions are dealt with promptly and accurately. Reviewed on: 28th May 2025

Very helpful

5
Spoke with a lovely lady today regarding the Interest on my savings account.She was very helpful Reviewed on: 28th May 2025
Barbara F's avatar
Barbara F

Frustrating, Difficult, Unhelpful

3
I requested transfer of my maturing funds into a nominated up bank account and provided my bank account details. However I was told by your member of staff that the transfer would not be done unless I sent a copy of my bank account statement which is was not prepared to do. I was told that I therefore had to be send a cheque. This created more of a problem for me as I do not have a local bank branch. Reviewed on: 23rd May 2025

Behind the times

2
Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025

Efficient, Excellent Service

5
Speak very clearly and easy to understand on telephone. Postal communication is very fast with no delays. Decent interest rates. Reviewed on: 23rd May 2025

In branch service review

4
Once my bond has closed on maturity I could no longer see detailed such as interest on the account website. This is inconvenient, can you change the system to show this on closed accounts. Need 2 factor security. Reviewed on: 23rd May 2025

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