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Shawbrook Bank: Savings reviews

4.85
Based on 1,782 reviews, last reviewed 13th Jan 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent & efficient customer service with tailor m... Excellent & efficient customer service with tailor made products to suit every circumstance. Reviewed on: 13th January 2026
Ben B's avatar
Ben B

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1782)

Review of the Shawbrook Bank, Savings:

Only good words about shawbrook

5
I have banked with shawbrook twice now and I believe them to be a trustworthy, reputable bank. They provide good interest rates and I have never had a issue with contacting them. I have always found their customer service to be exemplary. Reviewed on: 21st March 2025

Great saving with this bank and have not had any pro...

5
Great saving with this bank and have not had any problems. Reviewed on: 28th March 2025

Simply the best

5
They offer top rates combined with excellent customer service Reviewed on: 27th March 2025

Good rates (which is a must have) and very reliable

5
Good rates (which is a must have) and very reliable Reviewed on: 27th March 2025

Easy to set-up my saving account.

5
Easy to set-up my saving account. Also very good interest rates. Reviewed on: 27th March 2025

Smooth online dealings and getting consistently good...

5
Smooth online dealings and getting consistently good interest rates Reviewed on: 27th March 2025

Saving with Shawbrook

5
I have been saving with Shawbrook for a while now and they offer excellent rates and are so easy to deal with. Reviewed on: 27th March 2025

Excellent service highly recommend

5
Excellent service highly recommend Reviewed on: 27th March 2025

All my transactions have been carried out on line.

5
All my transactions have been carried out on line, and due to the clear instructions have been made with no problems. Reviewed on: 26th March 2025

The website is easy to use.

5
The website is very easy to use. When I have had a query, I am able to speak to a person very quickly and they have always been extremely helpful and clear. Reviewed on: 26th March 2025

very easy to deal with Information is very straight...

5
very easy to deal with Information is very straight forward Reviewed on: 26th March 2025

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