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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Excellent customer service.

5
Excellent customer service. Very helpful with first time investing. No matter how many times I called. Reviewed on: 30th March 2025

Consistently good savings rates and helpful REAL peo...

5
Consistently good savings rates and helpful REAL people when bed on the telephone Reviewed on: 30th March 2025

Savings Accounts

5
Had a number of savings accounts with Shawbrook, including ISAs and easy to set up, access and transfer funds Reviewed on: 30th March 2025

Easy to open accounts.

5
Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Good enough to share!

5
I can’t believe that so many people haven’t heard of this bank … and are therefore hesitant to trust it with their savings. I’ve been with Shawbrook for several years and have received good service and high interest rates. Tempted to keep the secret to myself but it’s good to share! Reviewed on: 29th March 2025

Excellent customer service.

5
Excellent customer service. Wide range of choices of savings accounts and with good rates. Easily access to on-line accounts, clearly presented information. I recently had reason to transfer some funds in from another provider. Opening a new account was easy quick. Plus the transfer was completed quickly and efficiently. Reviewed on: 29th March 2025

I opened up my account on line .

5
I opened up my account on line . All was very seamless . I opened up a high interest account which I feel was one of the best which was around at the time . Unfortunately soon after the interest rates changed so our rate dropped but even so I feel we still have a great offering Reviewed on: 29th March 2025

Better interest rate on savings, easy to use app

5
Better interest rate on savings, easy to use app Reviewed on: 29th March 2025

No problems

5
So far I have had no problems with Shawbrook Bank. Alll my transactions have been actioned swiftly, efficiently and with no fuss. Reviewed on: 28th March 2025

Shawbrook make it easy to open and manage my savings...

4
Shawbrook make it easy to open and manage my savings accounts. Reviewed on: 28th March 2025

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