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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1797 reviews)

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4.85

Based on 1,797 reviews, last reviewed 14th Jan 2026

1800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service and very helpful Excellent service and very helpful Reviewed on: 14th January 2026

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1797)

Review of the Shawbrook Bank, Savings:

Easy to set up

Easy to set up and subsequently to add further deposits. Confirmation email eases the mind Reviewed on: 26th February 2024

Saving with Shawbrook

I have been saving with Shawbrook for a while now and they offer excellent rates and are so easy to deal with. Reviewed on: 27th March 2025

Excellent service highly recommend

Excellent service highly recommend Reviewed on: 27th March 2025

All my transactions have been carried out on line.

All my transactions have been carried out on line, and due to the clear instructions have been made with no problems. Reviewed on: 26th March 2025

The website is easy to use.

The website is very easy to use. When I have had a query, I am able to speak to a person very quickly and they have always been extremely helpful and clear. Reviewed on: 26th March 2025

very easy to deal with Information is very straight...

very easy to deal with Information is very straight forward Reviewed on: 26th March 2025

I have saved with Shawbrook Bank for many years and...

I have saved with Shawbrook Bank for many years and would not look elsewhere when wanting to reinvest or top up my savings. The customer service is excellent and easy to speak to real English speaking person at the end of the phone. Straightforward and stressfree - Top Marks !! Reviewed on: 26th March 2025

I have saved with them for a long time

I have saved with them for a long time Reviewed on: 26th March 2025

Competive rates of interest and range of accounts.

Competive rates of interest and range of accounts. Reviewed on: 26th March 2025

loyal customer

Shawbrook generally offers one of the best saving products in the market for the past 2-3 years. I have kept coming back for more accounts with them and already had about 5 accounts opened with them. Customer service is excellent because I normally get in touch with one of their staff within a few clicks and short wait time. Their answers are concise and accurate and I always hang up with reassurance that my savings plans are intact. Reviewed on: 25th March 2025

good rate of interest, helpfulwhen speaking to them...

good rate of interest, helpfulwhen speaking to them direct Reviewed on: 25th March 2025

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