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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Good rates and good service

Good rates. Easy to use on line app. Only used telephone service once which was quickly answered and resolved my query quickly Reviewed on: 20th March 2025

Very easy to invest in their ISA's online

Easy to invest in their ISA's and easy to select new ISA rate when renewal comes round. Reviewed on: 20th March 2025

Always had good deals

used shawbrook on and off for a few years, always had a good deal with them Reviewed on: 20th March 2025

Simply the best!

My requirements for savings are simple, security, ease of setting up an account with a favourable interest rate - Shawbrook Bank! Reviewed on: 20th March 2025

Overall very good value and competitive rates.

Overall very good value and competitive rates. An app would help immensely in making access and communication easier. Reviewed on: 20th March 2025

We have 2 accounts with them !!

We have 2 accounts with them - that says it all Reviewed on: 20th March 2025

My time with the bank.

Good experience with this bank., they have always informed me promptly about interest changes and paid my interest on time. Reviewed on: 20th March 2025

I had really bad experience with Shawbrook bank.

I had really bad experience with Shawbrook bank. I have rang them for transfer of ISA and my phone was disconnected by their representative 3 times and when I rang forth time and try to raise complaint regarding the service I have received previously , I been told that complaint will be raise and I will received email with reference number. After 3 days when I rang, I found out that no complaint was raise and I have to go through again to finally raise my concern. I have never received that kind of service from any other bank or even other company in my life yet? Appalling service. Reviewed on: 20th March 2025

.customer satisfaction

I have always found the staff very helpful at solving issues that i may of had. Reviewed on: 20th March 2025

Competitive interest rates and user friendly

Product information is clear. Website is easy to navigate. Account was easy to setup. Customer service is accessible and helpful. Interest rates are competitive. Reviewed on: 20th March 2025

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