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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2757 reviews)

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4.81

Based on 2,757 reviews, last reviewed 11th Jun 2026

97% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Opening a saving account was easy and seamless with...

Opening a saving account was easy and seamless with good instructions Reviewed on: 20th March 2025

Very efficient bank.

Very efficient bank. One of the best online banking apps. Reviewed on: 20th March 2025

straightforward banking on line and offering joint a...

straightforward banking on line and offering joint account options Reviewed on: 20th March 2025

Secure and easy to access e-savings accounts

I find it easy to log on and manage my e-savings accounts. If I get stuck there is always a helpful staff I can phone for help. I feel my e-accounts are secure. Reviewed on: 20th March 2025

Best % Rates

I search several comparison websites, Shawbrook had the best cash ISA rates for both 2 Year and 3 Year fixed. I opted for 3 Year as it suited my needs best. Easy to open account. Reviewed on: 20th March 2025

Their customer service is excellent

Their customer service is absolutely excellent, it is so easy to talk to someone in person who will help with anything you need. Reviewed on: 20th March 2025

I had excellent service charging ...

I had excellent service charging my ISA from my bank to Shawbrook Bank Reviewed on: 20th March 2025

Sometimes a little difficult to speak to someone and...

Sometimes a little difficult to speak to someone and this is often needed by those of us who are not technically minded,but overall I'm more than happy to bank with your excellent bank and hope to do so for the foreseeable future. Reviewed on: 20th March 2025

Efficient and helpful

Good customer service and pleasant people Reviewed on: 20th March 2025

Simple savings

The few times I have had to speak to real people always helpfull. The website has got better over the years. Reviewed on: 20th March 2025

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