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Shawbrook Bank: Savings reviews

4.81
Based on 2,757 reviews, last reviewed 11th Jun 2026
97% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026
PAUL's avatar
PAUL

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Customer focused

5
A reliable customer focused company with modern ever changing methods to keep pace in an ever changing world of finance. Reviewed on: 20th March 2025

Every time I have asked for help or information the...

5
Every time I have asked for help or information the staff have been very efficient coureous and friendly Reviewed on: 20th March 2025

Good rates, easy service

5
They offer a good savings rate and are easy to do business with Reviewed on: 20th March 2025

what i like about shawbrook

5
when ever i've had any problem online customer service personnel have always promptly come to my aid.fantastic products and customer service Reviewed on: 20th March 2025

Good choice

5
I have several accounts and have found the choice to be good with competitive rates, sometimes the best rates. Reviewed on: 20th March 2025

Brilliant customer service and interest rates

5
Clear communications, easy to use website but if you need to speak with someone they are easy to contact, based in UK- so clear acoustics and speaking and then they sort for you, clearly commenting what they are doing and then immediately provide you with confirmation. Can't praise them enough Reviewed on: 20th March 2025

Very satisfied.

5
I am confident my money is in safe hands. The return on my investment is on a par with any other investment companies. Reviewed on: 20th March 2025

Great savings rates

5
I've always found Shawbrook to offer competitive savings rates and prompt with any notifications or new offers. Reviewed on: 20th March 2025

Very Pleasantly Surprised

4
I had not heard of Shawbrook before using them but have been very pleasantly surprised. The online systems work very efficiently and, importantly, the customer support has been very helpful and easy to reach. I have since opened an account for family members. Reviewed on: 20th March 2025

I have used Shawbrook for several years and have alw...

5
I have used Shawbrook for several years and have always been happy with the service Reviewed on: 20th March 2025

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