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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2755 reviews)

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4.87

Based on 2,755 reviews, last reviewed 19th Apr 2026

89% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2755)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Easy to deal with and good customer service

Easy to deal with and good customer service Reviewed on: 20th March 2025

Easy Banking....

All my dealings with thie bank have been carried out smoothly and efficiently., so more than happy with there overall performance. Reviewed on: 20th March 2025

Good ISA Fixed rate and customer service helpful.

Good ISA Fixed rate and customer service helpful. Reviewed on: 20th March 2025

Software makes having easy

Their online software makes saving very easy and the rates paid are very good Reviewed on: 20th March 2025

All Good

From the moment to opening an account to date, it has been exceptionally easy. Reviewed on: 20th March 2025

Simple to apply and renew accounts.

Simple to apply and renew accounts. Interest rates are generally competitive Reviewed on: 20th March 2025

Always good service and rates are good.

Always good service and rates are good. Reviewed on: 20th March 2025

Efficient and clear management, good savings rates.

Efficient and clear management, good savings rates. Reviewed on: 20th March 2025

Clear information and easy to use.

Clear information and easy to use. Excellent communications Reviewed on: 20th March 2025

When I retired I looked for a good return on my lump...

When I retired I looked for a good return on my lump sum to subsidise my pension. At first I was concerned with Shawbrook as my bank said they did not recognise the company even though it is a registered bank. I decided to invest in a 1 year fixed rate and have never been happier. Since then I have opened 3 different accounts and 2 ISAs, I even made a mistake on one of the accounts that I did not realise until after a month which caused no interest to go into my account, I contacted Shawbrook via the account messenger service and the issue, my mistake, was rectified within 24 hours. Whenever I have had to call them they answer in a good time and always seem to know what they are doing, reassuring and easily understood. Even if their interest rates were slightly less than I could get elsewhere I would still stay with them as it's all been stress free. Reviewed on: 20th March 2025

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