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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2757 reviews)

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4.81

Based on 2,757 reviews, last reviewed 11th Jun 2026

97% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

INVEST ELSEWHERE!!

Everything that could possibly go wrong did and I am so glad I did not invest with them. Terrible customer service and they don’t even bother to answer emails. Reviewed on: 26th June 2024

Efficient, friendly and value for money

The call centre has excellent staff who are UK based, calls are answered quickly and the team are friendly and helpful. Setting up an ISA online was easy and text and email updates on the process were useful. Reviewed on: 31st May 2024

Very good rates and products.

Very good rates and products. Customer service a little slow to respond and all is in-app, which be frustrating but you get there in the end. Overall very happy. Reviewed on: 24th May 2024

It was easy to open a savings account.

It was easy to open a savings account. Competitive interest rates Reviewed on: 24th May 2024

Straightforward and competitive savings choices

Shawbrook Bank has a very easy to navigate website and offers attractive interest rates on its savings products. Not having banked with Shawbrook before I was somewhat cautious at first, but needn't have been. Seeing them recommended by the Martin Lewis website I have already made two savings investments with them and it has all gone very smoothly. Reviewed on: 24th May 2024

Dealing with Shawbrook is very easy, they communicat...

Dealing with Shawbrook is very easy, they communicate well in straightforward language Reviewed on: 24th May 2024

Archaic online system

Impossible to transfer between accounts online, have to request transfers via secure messaging which is taking 5 days to action due to insufficient staffing. Same goes for customer service in general, insufficient staffing leading to long delays. Reviewed on: 23rd May 2024

Just in for the competition.

Just in for the competition. Would not have bothered otherwise Reviewed on: 14th April 2024

Great rates and easy to use.

Easy website. good rates. Only downside is you can’t request funds in you have to push. Reviewed on: 6th April 2024

Avoid at all costs.

Avoid at all costs. You have to go through hoops if you want to withdraw your money early if anything were to happen. We have a decent amount in a savings account, and with the increase in immigration surcharge we are needing this money to pay for it. I have been told my request has to be reviewed by a panel and it might not be approved! I genuinely can't believe a company can be allowed to do that with your money! Reviewed on: 28th March 2024

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