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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2757 reviews)

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4.81

Based on 2,757 reviews, last reviewed 11th Jun 2026

97% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

No Problems - so no interaction.

No Problems - so no interaction. Complete internet service with no problems so I can say no more about the experience Reviewed on: 1st March 2024

Good savings provider

I've had a saving account with Shawbrook for the last couple of years. I've never needed to contact them so I cant comment on their customer service, but I get regular standard emails from them, and the interest rates are good so I'm very happy with my savings choice. Reviewed on: 1st March 2024

Very easy to use and good service and excellent rate...

Very easy to use and good service and excellent rates of interest Reviewed on: 1st March 2024

Excellent service.

I took out a 1 year fixed rate savings and mistakenly didn't ask for the interest to be reinvested in the bond. Contacted Shawbrook and this was rectified going forward with no problem. Excellent service Reviewed on: 1st March 2024

It was very straight forward to apply for two ISA’s,...

It was very straight forward to apply for two ISA’s, there was a slight complication with one of them which was explained and resolved by customer service Reviewed on: 1st March 2024

Very helpful UK based staff

I have rung and spoken to helpline staff on several occasions, the calls are answered quickly and the staff couldn't have been more helpful. Website easy to navigate and excellent savings rates, What's not to like?! Reviewed on: 1st March 2024

Professional from start to finish

Professional from start to finish Reviewed on: 1st March 2024

...fixed rate bond

Quick and efficient customer service very knowledgeable Reviewed on: 1st March 2024

easy access savings account.and top interest

Easy to set up an easy access savings account. With top interest rates: Reviewed on: 29th February 2024

Best bank for savers.

Shawbrook offered the best savings rate for a one-year account,and the process of opening the account was straightforward with good communication and lots of information about the bank and its products Reviewed on: 29th February 2024

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