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Shawbrook Bank: Savings reviews

4.81
Based on 2,757 reviews, last reviewed 11th Jun 2026
97% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026
PAUL's avatar
PAUL

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Found the website easy to use forms to fill in were...

5
Found the website easy to use forms to fill in were straightforward & when I did need to telephone them my call was answered quickly & my questions answered v satisfactory Reviewed on: 26th February 2024

Shawbrook Bank held the top fixed ISA account for me...

5
Shawbrook Bank held the top fixed ISA account for me at 5.83% until my old ISA matured. Reviewed on: 26th February 2024

Savings rates are great, consistently in top interes...

5
Savings rates are great, consistently in top interest rates for easy access Reviewed on: 26th February 2024

Brilliant rates and customer service

5
Brilliant rates and customer service Reviewed on: 26th February 2024

Always very straightforward and helpful.

5
Always very straightforward and helpful. Reviewed on: 26th February 2024

I took out an ISA with them, great website and follo...

5
I took out an ISA with them, great website and follow up customer service Reviewed on: 26th February 2024

I have been with this bank for many years and have n...

5
I have been with this bank for many years and have never had any probllems with their great customer service team. Reviewed on: 26th February 2024

Good interest rates, web site easy to navigate.

4
Good interest rates, web site easy to navigate. Reviewed on: 26th February 2024

Straight forward on line banking - clear and competi...

5
Straight forward on line banking - clear and competitive. Reviewed on: 26th February 2024

ease of internet banking competitive interest rates...

5
ease of internet banking competitive interest rates good communication Reviewed on: 26th February 2024

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