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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Extremely helpful staff.

As a new customer some years ago and I needed to speak to someone, I found the staff member extremely helpful. Since then I have been able to navigate the website relatively easily to find information on savings products and make my decisions. Reviewed on: 17th January 2026

V .. helpful staff

V . Helpful staff and easy to contact would certainly continue using them Reviewed on: 17th January 2026

Give good rates and have had no issues

Give good rates and have had no issues Reviewed on: 17th January 2026

Excellent customer service

This was my first time investing with this bank, as I’d never used them before. The ISA application was done online and was very smooth. They were offering the best rate, which initially attracted me, and I’ve been really happy with the experience overall. Reviewed on: 17th January 2026

Anexcellent company to deal with.

Anexcellent company to deal with. Quick and efficient.A good rate of interest Reviewed on: 17th January 2026

Competitive rates with bonus.

Competitive rates with bonus. Base rate is competitive when bonus ends. Reviewed on: 17th January 2026

excellent service and interest rates these have drop...

excellent service and interest rates these have dropped now otherwise it would be 5 stars as others are offering better rates . very helpful staff and easy to set up an onlne account Reviewed on: 17th January 2026

Competitive interest rates

Shawbrook provide competitive interest rates for savings and I feel that my money is safe with them. Reviewed on: 17th January 2026

on line access is very good.

on line access is very good. information detail of various savings has good detail. Reviewed on: 17th January 2026

Excellent customer service and best online service...

Excellent customer service and best online service provider Reviewed on: 17th January 2026

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