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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Very good service.

Very good service. Good rates and very helpful whenever I have contacted them. Reviewed on: 16th January 2026

Made my transactions easy and good monthly interest...

Made my transactions easy and good monthly interest rates. Reviewed on: 16th January 2026

Good service, competitive interest rates on ISA and...

Good service, competitive interest rates on ISA and non-ISA accounts Reviewed on: 16th January 2026

Very easy account opening and subsequent logging on.

Very easy account opening and subsequent logging on. Easy to navigate around website. Reviewed on: 16th January 2026

One of the easiest on line banking experiences.

One of the easiest on line banking experiences. Easy to contact them online or by phone, always get a quick response. Good updates received regularly. No unnecessary promotional material bombarding your in box. Reviewed on: 16th January 2026

Helpful always.

Agents have been helpful whatever the query. Reviewed on: 16th January 2026

Easy to use app.

Easy to use app. Unlike some others. Reviewed on: 16th January 2026

Easy to open accounts.

Easy to open accounts. Clear, easy to understand information online and enquiries sent by message are responded to promptly. (Plus you can speak to a real person by telephone if necessary) Reviewed on: 16th January 2026

Simple and smooth sign-up experience

I’m a new customer with Shawbrook Bank and recently opened a Cash ISA. The registration process was straightforward and easy to follow, with clear instructions at each step. Everything worked smoothly, and I was able to complete the application without any issues. As I’ve only just opened the account, I don’t yet have experience of how things work beyond the initial setup, but my first impression has been very positive so far. Reviewed on: 16th January 2026

Great banking experience, very straightforward, woul...

Great banking experience, very straightforward, would recommend Reviewed on: 16th January 2026

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