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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2757 reviews)

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4.81

Based on 2,757 reviews, last reviewed 11th Jun 2026

97% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

I renewed my ISA again with Shawbrook.

I renewed my ISA again with Shawbrook. "TRISH" helped me and her knowledge, ability, helpful, kind & thus excellent service re-enforced my confidence in Shawbrook Bank. Reviewed on: 26th February 2024

first class from shawbrook

easy to set up and use and competitive rates of return Reviewed on: 26th February 2024

I have been impressed at the communication and helpf...

I have been impressed at the communication and helpfulness of the staff. Reviewed on: 26th February 2024

Easy to set up an online account

Easy to set up an online account Reviewed on: 26th February 2024

Very pleased.

Very pleased. Easy to move money in and out. One of the best rates for savings on the market. Clear communications and helpful staff Reviewed on: 26th February 2024

Easy online renewal of fixed rate bond, with a good...

Easy online renewal of fixed rate bond, with a good interest rate. Kept informed through the process from start to finish. Reviewed on: 26th February 2024

Great bank.

Great bank. Simple App. Good rates. Reviewed on: 26th February 2024

Good interest rates and promp answers to queries.

Good interest rates and promp answers to queries. The 1 year fixed ISA allowed me to continue deposits which is great. Not all banks do that. Reviewed on: 26th February 2024

Great interest rate.

Great interest rate. I would vote a 10 for everything if there was a Shawbrook Bank app, rather than having to login via a website. Once on the website I found the information I was looking for. The webpage is a little dull so maybe introduce a bit of colour to the background. Reviewed on: 26th February 2024

Exemplary Customer Service!

I hold an ISA with Shawbrook and their service is superb. Online facilities are clear and reliable. Their customer service team are extremely helpful and supportive by both telephone and email. Exemplary service. Reviewed on: 26th February 2024

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