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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Rest service

Easy to set up and to understand.they keep you informed. Reviewed on: 15th January 2026

Excellent

Excellent rates and simple website. Very approachable and efficient when dealing with queries. Reviewed on: 15th January 2026

the whole experience from the very start was what i...

the whole experience from the very start was what i was looking for. 1st of all i was looking for an online savings account with a good interest rate.i got that with shawbrook bank. 2nd i wanted a simple application nothing complicated .i got that. Reviewed on: 15th January 2026

simple to set up isa online and transfer existing isa

simple to set up isa online and transfer existing isa Reviewed on: 15th January 2026

Easy to open bank account.

Easy to open bank account. Clear and user friendly. Quick response to enquiries. Reviewed on: 15th January 2026

They provide the best cash ISA rates, and have a gre...

They provide the best cash ISA rates, and have a great, easy to use website. I have been kept up to date and have the ability to download all required documents. Easy to transfer money into the ISA as well. Reviewed on: 15th January 2026

First time customer

Set up savings account. Easy to deal with. Very helpful customer service. Reviewed on: 15th January 2026

Pleasantly surprised

Very easy to use. I'm not tech savvy and in my late 70 s. Like the clear site and help when I've needed it. Not drama just straight forward Reviewed on: 15th January 2026

Faultless

I have only needed to contact them once or twice by phone & they were extremely helpful. The advisors/customer service team were very knowledgeable & understood immediately my issue. They arranged to carry out my wishes straight away with the minimum of fuss. Reviewed on: 15th January 2026

Competitive rates and easy process to open accounts.

Competitive rates and easy process to open accounts. Reviewed on: 15th January 2026

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