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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

I thinks their savings rates are competative and it...

5
I thinks their savings rates are competative and it is easy to manage the account on-line Reviewed on: 15th January 2026

Savings with Shurebrook

5
I've been with Shawbrook for ages and they're finw for my savings Reviewed on: 15th January 2026

Pleased with ease of site and quick responses for in...

5
Pleased with ease of site and quick responses for information and requests. Reviewed on: 15th January 2026

We had a very happy experience with Shawbrook after...

5
We had a very happy experience with Shawbrook after contacting Help & Support, following a serious family illness. In contrast to many other financial institutions communications were responsive, personal and empathetic. Reviewed on: 15th January 2026

very competitive rates, excellent and easy to unders...

5
very competitive rates, excellent and easy to understand website and good communicators. Reviewed on: 15th January 2026

Always great rates.

5
Always great rates. Easy to set up account. Reviewed on: 15th January 2026

Happy customer

5
Easy to contact, competitive rates for savers Reviewed on: 15th January 2026

I had some money I needed to put aside for rainy days.

5
I had some money I needed to put aside for rainy days. I put my money into Shawbrook's easy access savings account. I liked the fact that the interest could either be paid directly to me or left in the savings account to grow further. I chose to get the interest monthly as an additional to my state pension. Getting money out of the account is easy and efficient. The website is easy to understand and user friendly. Very pleased with my investment. Brilliant bank. Reviewed on: 15th January 2026

First Class Online Website and Investment Products

5
Shawbrook currently holds approximately 50% of our house sale proceeds. Easy process to establish an account and seems to be one of the most competitive interest rates currently on offer. Have found all services used so far to be efficient and have not experienced any negative or problematic issues. Reviewed on: 15th January 2026

Very good customer service on this telephone

5
Very good customer service on this telephone Reviewed on: 15th January 2026

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