Write a review

Go to business site

Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

View other Shawbrook Bank products

4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

Read all reviews See your review

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

ALWAYS GOOD INTEREST RATES ON FIXED RATE CASH ISA'S

ALWAYS GOOD INTEREST RATES ON FIXED RATE CASH ISA'S Reviewed on: 26th March 2026

Maturity instructions

Recent maturity instructions clear and easy to complete Reviewed on: 25th March 2026

First Isa experience.

I took out my first Isa last year with Shawbrook and as it was only to be done online I was extremely unsure of how to proceed but it was so simple. I have had cause to ring them since and have found them willing and helpful. As the Isa reached maturity they emailed me explaining my options and when I rang, once more, they talked me through the process. Thanks Shawbrook of a stress free experience. Reviewed on: 24th March 2026

Professional and helpful.

Professional and helpful. The customer service is discreet and helpful. Expert at pointing you in the right direction. Reviewed on: 21st March 2026

Online account is easy to use and information clearl...

Online account is easy to use and information clearly displayed. Feel much happier using them than other online providers, as they don't make it unnecessarily difficult. Savings rates are competitive. Reviewed on: 19th March 2026

My own experience has been without problems.

My own experience has been without problems. I do not make financial recommendations to others. Reviewed on: 15th March 2026

No problems contacting you.

No problems contacting you. Competitive rates Reviewed on: 13th March 2026

.Great Service

.I wanted to transfer and convert a Stocks and Shares ISA to a Cash ISA' Very helpful on phone, taking me through the process. Excellent rates of interest. They keep you informed regularly about what is going on. Reviewed on: 11th March 2026

Smooth experience and good performance.

Smooth experience and good performance. Reviewed on: 11th March 2026

Good bank, I find the password and log in situation...

Good bank, I find the password and log in situation a bit frustrating. Reviewed on: 11th March 2026

Do you have a different Shawbrook Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed term savings
from thisbank (formerly JN Bank) 4.67 from 194 reviews
Childrens Savings Account
from The Cambridge Building Society 0.00 from 0 reviews
Savings
from Marsden Building Society 4.93 from 4614 reviews

Want to see more from Shawbrook Bank?

Loans
from Shawbrook Bank 4.59 from 694 reviews
Mortgages
from Shawbrook Bank 3.02 from 10 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub