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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Excellent products.

Excellent products. Easy to use website Reviewed on: 15th January 2026

Very helpful over the telephone whenever I have need...

Very helpful over the telephone whenever I have needed some guidance or clarification on any matter. Reviewed on: 15th January 2026

New fixed rate cash ISA

Setting up a new fixed rate cash ISA, including transferring in funds from an existing cash ISA held with another provider ran smoothly and in a timely manner. Reviewed on: 15th January 2026

Online banking shawbrook

Contacted bank online looked at their investment/saving opportunities, easily explained and after applying no issues with my requirements and or requests Reviewed on: 15th January 2026

Well I just like the 5yr isa rate.

Well I just like the 5yr isa rate. It was easy to open. Reviewed on: 15th January 2026

I have always been pleased, any questions have been...

I have always been pleased, any questions have been answered promptly Reviewed on: 15th January 2026

Excellent online service straight forward and easy t...

Excellent online service straight forward and easy to use. Reviewed on: 15th January 2026

OFTEN ONE OF THE BEST SAVINGS RATES WHEN YOU SHOP AR...

OFTEN ONE OF THE BEST SAVINGS RATES WHEN YOU SHOP AROUND Reviewed on: 15th January 2026

We have been very impressed with the responsiveness...

We have been very impressed with the responsiveness of SB when needing support in the purchase of and then changing of products and investments when we b=needed them. Always with a can do attitude to resolve issues if and when they have occurred. THANK YOU Reviewed on: 15th January 2026

Great Bank

Always excellent customer service Reviewed on: 15th January 2026

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