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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

top interest rate on easy access saver

their interest rate on their fully accessible online savings account is second to none and their communications and online website internet banking are excellent Reviewed on: 15th January 2026

Great for Savers

I have always found Shawbrook savings interest rates very competitive. Moreover, when necessary to contact Customer Services the response has always been prompt and helpful. Reviewed on: 15th January 2026

Best Out There

Good rates and easy website to use Reviewed on: 15th January 2026

Safe Reliable Banking

Entrusted Shawbrook with my investments for several years now and have no complaints. As a retiree for many years now, I’m not in the risk taking business with my money anymore but instead need a safe reliable return always, and Shawbrook have done just that. Reviewed on: 15th January 2026

excellent service with good interest rates

excellent service with good interest rates Reviewed on: 15th January 2026

Account was easy to open and the rate offered was am...

Account was easy to open and the rate offered was amongst the most competitive at the time. Reviewed on: 15th January 2026

Always been helpful with a human at the end of the p...

Always been helpful with a human at the end of the phone Reviewed on: 15th January 2026

Excellent Customer Service.

I am not confident about money management and banking and I had not heard of Shawbrook Bank until I saw it listed in a 'best interest rate' table. I contacted them before opening a savings account and the customer service was excellent. I appreciate that all the information is easy to find on the website and I don't get bombarded with offers and promotions. The website is easy to navigate and clear. Reviewed on: 15th January 2026

Never any problems with my bond accounts.

Never any problems with my bond account. I have taken out two over the last year or so. I was kept in touch when opening the bonds and when the bond was maturing. Reviewed on: 15th January 2026

Excellent customer service

Excellent customer service, quick and efficient and great advice always available. They make moving your money very easy. Reviewed on: 15th January 2026

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