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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

ISA Accounts

5
We've both invested our ISA allowances with Shawbrook for a few years and have found their service and ease of use very good. Reviewed on: 15th January 2026

no problems wiith operating my account

4
no problems wiith operating my account Reviewed on: 15th January 2026

Opened online account no problems

4
Opened online account no problems Reviewed on: 15th January 2026

Always consider Shawbrook when investing cash.

5
I have been a customer of Shawbrook Bank for many years and have never experienced any problems. I have instant access accounts, fixed-rate bonds, and ISAs with them. When looking to invest cash they are always in my list of banks to consider. Reviewed on: 15th January 2026

Already had an isa with Shawbrook and because they h...

5
Already had an isa with Shawbrook and because they had such a good rate transferred another in. Reviewed on: 15th January 2026

Spoke to an advisor within 2 minutes.

5
Spoke to an advisor within 2 minutes. All of my queries were satisfactory answered Great service Reviewed on: 15th January 2026

excellent feedback.

5
excellent feedback. very professional service. Reviewed on: 15th January 2026

Happy Saver

5
Easy to join. Easy to manage. Competitive rates Reviewed on: 15th January 2026

Easy to deal with and always returns enquiries.

5
Easy to deal with and always returns enquiries. Reviewed on: 15th January 2026

Help when you need it.

5
Went above and beyond in trying to resolve two ISA transfers into Shawbrook, which where compromised by the failings of the existing provider. Reviewed on: 15th January 2026

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