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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Generous rates and easy to understand and administer

Generous rates and easy to understand and administer Reviewed on: 15th January 2026

Platform easy to access and interact

Platform easy to access and interact Reviewed on: 15th January 2026

Easy access with clear information

Easy access with clear information Reviewed on: 15th January 2026

At the time, they had a good interest rate.

At the time, they had a good interest rate. Unfortunately that is not the case at the moment. Reviewed on: 15th January 2026

Shawbrook - Highly recommended.

Account information is clear, customer service is very efficient when required. Reviewed on: 15th January 2026

Easy to open account.

Easy to open account. Competitive interest. Reviewed on: 15th January 2026

Website very user friendly.

Website very user friendly. Feel in good hands. Reviewed on: 15th January 2026

Banking at it should be

Quick and easy to open account online and subsequent logins are straightforward which as a pensioner I really appreciate. Good rate offered too. Customer service very efficient when I recently requested a change of interest payment Reviewed on: 15th January 2026

Good customer service.

Secure easy to navigate on line site. Good customer service. Good interest rates. Reviewed on: 15th January 2026

Good Service

I use Shawbrook Bank for investments as I have always found them to be competitive with their investment rates and it is easy to use their online service Reviewed on: 15th January 2026

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