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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

My Bank first Bank of choice every time.

My ‘go to’ Bank for excellent service.I have my savings & ISA’s with Shawbrook and wouldn’t consider any other provider at present. Reviewed on: 15th January 2026

An excellent experence

Opened an account fairly recently - a very easy experience. Good rates Reviewed on: 15th January 2026

Good around service with top rates.

Good around service with top rates. Also easy online and are always kept upto date with our accounts Reviewed on: 15th January 2026

No problems!

No problems!, But needs an app to make it easier Reviewed on: 15th January 2026

Great service, intuitive online banking

Great service, intuitive online banking Reviewed on: 15th January 2026

Competitive rates.

Decent, competitive rates. Easy online navigation. Reviewed on: 15th January 2026

Access to a Human not a Bot!.

The main area as a customer from any provider is having untroubled access to an actual person not an automated bot! which takes you around in circles endlessly. Reviewed on: 15th January 2026

I am able to speak to customer services if having on...

I am able to speak to customer services if having online difficulty. I feel safe while logging in to my accounts. Reviewed on: 15th January 2026

On Line Fixed Savings.

I only have experience with setting up an on line savings account. I have used 3 other banks for the same purpose and Shawbrook was the easiest and most straightforward. Their interest rate was favourable by comparison. Reviewed on: 15th January 2026

Outstanding

Always answer the phone promptly and provide excellent customer service along with competitive savings rates Reviewed on: 15th January 2026

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