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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2755 reviews)

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4.87

Based on 2,755 reviews, last reviewed 19th Apr 2026

84% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2755)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Very efficient and easy to contact by phone.

Very efficient and easy to contact by phone. All staff very friendly and helpful in answering questions. Could not be improved. Reviewed on: 15th January 2026

Very efficient on-line service.

I was advised to use Shawbrook by my financial adviser. I have been very impressed with the efficient way in which my transactions are processed , both deposits and withdrawals are dealt with rapidly and show in my online account within hours. I have used them for several years for both Cash ISAs and easy access deposit accounts. I have no hesitation in recommending this bank. Reviewed on: 15th January 2026

Top Shawbrook

Easy to get a person to talk to. Good rates of interest Reviewed on: 15th January 2026

Easy to set up online in a short amount of find and...

Easy to set up online in a short amount of find and great interest savings rates Reviewed on: 15th January 2026

Easy to use online banking - good communications.

Easy to use online banking - good communications. Can’t find an app though…which I’d like. Other than that can’t fault service Reviewed on: 15th January 2026

Mostly good

Mostly very good with decent interest rates. However they did not handle an ISA transfer well. They refused to accept my request of a transfer in to them (I told them in advance of the maturity date) because it was more than a month until the maturity date. When I repeated the request just under a month before the maturity date they faffed around for several weeks and my ISA was not transferred until some time after the maturity date and consequently I lost interest. Reviewed on: 15th January 2026

Ease of use

Easy to use online and easy to speak to someone Reviewed on: 15th January 2026

All good.

All good. But I would like it to be on an app please. Reviewed on: 15th January 2026

Great rates and service.

Great rates and service. Easy to check online Reviewed on: 15th January 2026

Straightforward

I used the web form and it was straightforward and the website had all the information to help me decide which option to go for Reviewed on: 15th January 2026

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