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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Straightforward

I used the web form and it was straightforward and the website had all the information to help me decide which option to go for Reviewed on: 15th January 2026

Very straight forward Bank,always able to speak on t...

Very straight forward Bank,always able to speak on the phone with them without too long to wait . Reviewed on: 15th January 2026

Consistently good rates and excellent customer service

Consistently good rates and excellent customer service Reviewed on: 15th January 2026

Looking after existing customers

I have used Shawbrook bank for a number of years now and always found them to offer good value to new and existing customers alike. Reviewed on: 15th January 2026

A very smooth and efficient servive.

Very easy to setup. Very informative and keep you posted on all aspects Reviewed on: 15th January 2026

Easy to set up account.

Easy to set up account. Kept up to date about interest rates. Reviewed on: 15th January 2026

Great bank for investments

I use Shawbrook for Isa investments, mainly, always competitive rates, great at transfers from other banks, good website for security and ease of use, excellent customer support by phone. Reviewed on: 15th January 2026

Good things

I have nothing but good things to record in relation to my experiences of and with Shawbrook Bank Reviewed on: 15th January 2026

Shawbrook made it very simple to open a fixed rate I...

Shawbrook made it very simple to open a fixed rate ISA for me and it is easy to check it out occasionally on line now. Reviewed on: 15th January 2026

Highly competitive savings rates, good customer serv...

Highly competitive savings rates, good customer service and easy to navigate website Reviewed on: 15th January 2026

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