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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Very helpful easy to use online,very pleased with th...

Very helpful easy to use online,very pleased with the service. Reviewed on: 15th January 2026

Great ISA experience

Shawbrook Bank offers a range of ISAs with competitive interest rates over different terms. I was able to select a product to suit my needs, and open the account easily and quickly online. It was easy to fund the account and to use the online portal to view my savings. Communication from the bank has been clear and timely, and they offer useful communication channels, enabling me to manage my savings in the way that is most convenient for me. Reviewed on: 15th January 2026

Easy to use.

Easy to use. Good interest rates. Reviewed on: 15th January 2026

Helpful Banking Experience-Always!

Been banking with Shawbrook for more than ten years for both business and personal accounts. Always had excellent service and been well taken care of Reviewed on: 15th January 2026

Fab bank and I always shop around

Fab bank and I always shop around Reviewed on: 15th January 2026

Excellent Shawbrook website

I found Shawbrook's website to be easy to navigate, and very user-friendly when I needed to set up an account. Reviewed on: 15th January 2026

Excellent product & when required excellent customer...

Excellent product & when required excellent customer service Reviewed on: 15th January 2026

Shawbrook new client

I found Shawbrook very easy to use with a competitive cash interest rate. Will definitely use again. Reviewed on: 15th January 2026

Excellent customer service

Excellent online and telephone service Reviewed on: 15th January 2026

Good all round

Straightforward range of accounts, easy to operate website and excellent telephone support Reviewed on: 15th January 2026

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