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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2492 reviews)

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4.88

Based on 2,492 reviews, last reviewed 15th Jan 2026

66100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Always excellent rates with quick good service Always excellent rates with quick good service Reviewed on: 15th January 2026

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2492)

Review of the Shawbrook Bank, Savings:

Excellent customer care service.

Excellent customer care service. Online web portal very user friendly and easy to understand. Online help and telephone assistance excellent. Reviewed on: 21st March 2025

Website and customer service

Website is easy to negotiate and use. Customer service has always been first class, great to be able to actual talk to a person if/when required. Reviewed on: 15th January 2026

Great company to trust your funds with

Extremely good have reinvested my funds in more savings accounts. Reviewed on: 15th January 2026

Smooth ISA transferred, decent interest rate at the...

Smooth ISA transferred, decent interest rate at the time of my investment. Reviewed on: 15th January 2026

Easy to use and good service, love this bank.

Easy to use and good service, love this bank. Good rates of interest as well Reviewed on: 15th January 2026

My experience.

Customer queries and request for information are dealt with efficiently and in a timely manner. Reviewed on: 15th January 2026

Shawbrook web site is secure and easy to use.

Shawbrook web site is secure and easy to use. When we had a query a Shawbrook agent readily talked us through the process to our satisfaction. Although not one of the best known we believe Shawbrook offers what we want from an on-line bank Reviewed on: 15th January 2026

Helpful when as an elderly person was having difficu...

Helpful when as an elderly person was having difficulties, I didn’t feel a fool Reviewed on: 15th January 2026

Shawbrook Bank top award vote.

Been with Shawbrook for a couple of years and the interest rate on savings was good. Communications have always been good. Reviewed on: 15th January 2026

Helpful Staff

Very Helpful Guy set up an ISA for me from one of my other accounts Reviewed on: 15th January 2026

I have always received excellent and prompt service...

I have always received excellent and prompt service from Shawbrook Bank. Reviewed on: 15th January 2026

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