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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1780 reviews)

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4.84

Based on 1,780 reviews, last reviewed 16th Dec 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Seamless and hassle free. Seamless and hassle free. Great rates too Reviewed on: 16th December 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1780)

Review of the Shawbrook Bank, Savings:

No problems

So far I have had no problems with Shawbrook Bank. Alll my transactions have been actioned swiftly, efficiently and with no fuss. Reviewed on: 28th March 2025

Each time I speak to a Shawbrook representative I ge...

Each time I speak to a Shawbrook representative I get someone who is very knowledgeable, helpful and willing to go that bit extra to ensure I have eveythingto hand and importantly understand what is being explained to me. Reviewed on: 16th April 2025

Always a high standard

Few reasons to contact them but when I have excellent customer service Good products and interest rates Reviewed on: 16th April 2025

Easy Peasy

Simple and straightforward process - need one say more Reviewed on: 16th April 2025

Great rates and service

I've saved with Shawbrook for many years and have never once had an issue with the bank. In most cases the interest rates are some of the best around. Reviewed on: 16th April 2025

Excellent all round, from customer service to products.

Excellent all round, from customer service to products. Reviewed on: 16th April 2025

Shawbrook always offer best interest rates they are...

Shawbrook always offer best interest rates they are always available if you need help very good service always excellent savings bank Reviewed on: 12th April 2025

Don't go hereWhere to begin?

Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

Four accounts is surely an endorsement.

We now have four savings accounts with Shawbrook. Reviewed on: 6th April 2025

Very attentive and helpful staff.

Very attentive and helpful staff. Reviewed on: 3rd April 2025

Easy to use good rates and customer service

Easy to use good rates and customer service Reviewed on: 3rd April 2025

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