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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

A bank with great service

5
My wife and I have both had savings accounts with Shawbrook in the last few years. The interest rates are competitive and their website and procedures for opening accounts are user friendly. Email communication is consistently good and the bank is also easy to contact by phone with a prompt, friendly, professional service. Reviewed on: 14th January 2026

Shawbrook investor's review

5
Shawbrook offer competitive interest rates for all investment variants. The Help Desk has always favourably resolved any queries. Shawbrook's Website is straightforward, Reviewed on: 14th January 2026

Never had any problems whilst saving with Shawbrook

5
Never had any problems whilst saving with Shawbrook Reviewed on: 14th January 2026

Very easy to open an account

5
Got 2 x Cash ISA's with them - grabbed them when rate was the best going. Very easy application & quick acceptance. Reviewed on: 14th January 2026

The online is so very easy to use and if you do need...

5
The online is so very easy to use and if you do need to talk to a representative they are knowledgeable and happy to help. Reviewed on: 14th January 2026

Great website

5
Easy to navigate web site,, everything plain and simple Reviewed on: 14th January 2026

Good online banking and clear communication.

5
Good online banking and clear communication. Reviewed on: 14th January 2026

The staff are always helpful

5
The staff are always helpful even when I ask lots of questions. I have been guided through the opening an account with patience. Phone calls answered quickly and by a real person. Reviewed on: 14th January 2026

Excellent and friendly service

5
Customer service is helpful and informative. Bank offers competitive Savings interest rates. Feel confident and secure with Shawbrook. Reviewed on: 14th January 2026

Great customer service and user friendly system

5
Great customer service and user friendly system Reviewed on: 14th January 2026

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