Smart Money People Logo

Shawbrook Bank: Savings reviews

4.88
Based on 2,667 reviews, last reviewed 21st Feb 2026
82200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate, Easy to navigate, competitive rates of interest, helpful customer service. have been with Shawbrook off and on for quite a few years and never had a p... Read more Reviewed on: 21st February 2026
Irene M's avatar
Irene M

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026
Pat's avatar
Pat

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2667)

Review of the Shawbrook Bank, Savings:

Shawbrook Bank offer excellent information and services

5
Shawbrook Bank offer competitive rates, excellent information, services and speedily deal with transactions or enquiries. Reviewed on: 26th February 2024

Straightforward,

4
Straightforward, easy to. navigate, good results. Reviewed on: 14th January 2026

Easy to use

5
Easy to use app and instructions when using savings platform Reviewed on: 14th January 2026

More customer attractive ISAs and savings than run o...

5
More customer attractive ISAs and savings than run of the mill banks Reviewed on: 14th January 2026

Great Bank. Great Rates. Great Service.

5
Had various savings products with them over many years. Very good bank. Good rates. Great service. Professional. Reviewed on: 14th January 2026

The web page is very easy to use and understand and...

5
The web page is very easy to use and understand and the customer service dept are very helpful Reviewed on: 14th January 2026

Very easy to deal with and competitive savings deals

5
Very easy to deal with and competitive savings deals Reviewed on: 14th January 2026

Good Banking Expetience

5
The website is easy to use, and the one time I called SHAWBROOK customer service was very good. Interest rates not as good as before and not even in the top few banks at present. Reviewed on: 14th January 2026

Excellent customer service.

5
Had 2 cash ISAs with Shawbrook in 2024/25. Excellent rates and excellent customer service when I needed to contact them regarding transfers in/out. No lengthy waits or queues to speak with an agent. They have always been extremely helpful. Website very good also. Reviewed on: 14th January 2026

Great rates on savings & online very easy to navigate.

5
Great rates on savings & online very easy to navigate. Reviewed on: 14th January 2026

competitive rates easy to use website, good response...

5
competitive rates easy to use website, good response to messages Reviewed on: 14th January 2026

Do you have a different Shawbrook Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Shawbrook Bank?

    View all products