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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Excellent for savings and customer service

5
I have had savings accounts with Shawbrook for years and still have savings accounts and ISAs as well. Their customer service is excellent and straightforward online as well as a phone call away Reviewed on: 14th January 2026

Excellent ISA rates

5
Excellent ISA rates and easy access website Reviewed on: 14th January 2026

Great savings rates

5
Great savings rates .Also like the fact I can keep adding to my 5 year ISA account each tax year .Pity about Rachel Reeves hitting savers where it hurts. Reviewed on: 14th January 2026

Easy online account and good rates of interest

5
Easy online account and good rates of interest Reviewed on: 14th January 2026

Almost all excellent ....

4
Everything is good - phone answered quickly, knowledgeable helpful staff, online queries answered fast and clearly, easy website to use. if only the savings interest rate was a bit higher! Reviewed on: 14th January 2026

Shawbrook Bank Have A Great Range of Savings Products

5
I have been using Shawbrook Bank savings products for several years now. The staff are friendly and always there to assist, if needed. The banks savings products are excellent and easy to set up. you get one of the best interest rates, which is great if you want to save over a fixed term. Reviewed on: 14th January 2026

A very Positive approach to saving!

5
A very positive approach to saving! Reviewed on: 14th January 2026

Good service and competitive rates

5
I have used Shawbrook on many occasions for Fixed Rate Bonds. They provide clear information to understand the terms and conditions. The yearly statements are clear and easy to read. You can actually speak to someone, if needed. Reviewed on: 14th January 2026

Very easy to navigate website.

5
Very easy to navigate website. Requests dealt with efficiently. All statements etc delivered on time. Reviewed on: 14th January 2026

Great rates easy to understand

5
Started saving with shawbrook few years ago. So easy to understand the different savings types . Makes a change from the usual big banks and better rates. Tried fixed term savings and impressed with ease of opening and options when matured. Reviewed on: 14th January 2026

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