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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2755 reviews)

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4.87

Based on 2,755 reviews, last reviewed 19th Apr 2026

86% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2755)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

I opened my first account with Shawbrook in May 2020...

I opened my first account with Shawbrook in May 2020, somewhat nervously as I hadn't heard much about them. They offered a good interest rate at a time when that was hard to find. No regrets .. I've made several investments over the years and I've been impressed with the customer service and the fairness of their rates. The online information is clear and transparent and email enquiries are dealt with speed, courtesy and efficiency. I would recommend with confidence based on experience. Reviewed on: 14th January 2026

Fantastic customer service and top savings rates

Fantastic customer service and top savings rates. We’ve been using them for two years, and are so pleased we now have several accounts with Shawbrook, and frequently recommend them to friends and family. Transferring ISAs in from other providers was a smooth process and we are confident our monies are in the best place. Reviewed on: 14th January 2026

Makes life easy

This bank is very easy to deal with and has a very good website. Makes life easy. Reviewed on: 14th January 2026

I have always found Shawbrook accounts to be competi...

I have always found Shawbrook accounts to be competitives and to offer a good return on my investment. Reviewed on: 14th January 2026

The service is always great .

The service is always great . When you send a message , it is always answered the same day Reviewed on: 14th January 2026

Great bank and really good communication.

Great bank and really good communication. Easy to use and understand. Reviewed on: 14th January 2026

Good online client service ...

Easy to do transactions - immediate response from personnel when raising queries Reviewed on: 14th January 2026

Competitive savings rates and excellent service

Competitive savings rates and excellent service Reviewed on: 14th January 2026

Shawbrook are always on the end of a phone to assist.

Shawbrook are always on the end of a phone to assist. Reviewed on: 14th January 2026

I have had several savings accounts with Shawbrooks...

I have had several savings accounts with Shawbrooks with good returns and the customer contact is excellent as well. Reviewed on: 14th January 2026

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