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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

I have had several savings accounts with Shawbrooks...

I have had several savings accounts with Shawbrooks with good returns and the customer contact is excellent as well. Reviewed on: 14th January 2026

Easy to access and easy to use bank account with com...

Easy to access and easy to use bank account with competitive interest rates. Reviewed on: 14th January 2026

A very positive experience when opening my ISA acco...

A very positive experience when opening my ISA account Reviewed on: 14th January 2026

What I love about Shawbrook

What I love about Shawbrook; well, their customer service for one. Courteous, professional, and very helpful Staff means dealing with Shawbrook, in my experience, has been hassle-free & a pleasure. Equally important is the fact that their Customer Service is UK based, which, let's be honest, is a rarity in itself these days of out-sourcing overseas Staff. I find Shawbrook thoroughly reassuring as a Company to deal with. Reviewed on: 14th January 2026

Positive and helpful

Very helpful and easy to use their online service. On the occasions we have spoken to Shawbrook they have been professional, friendly and extremely helpful. Reviewed on: 14th January 2026

Always happy to help, competitive rates on savings

Always happy to help, competitive rates on savings Reviewed on: 14th January 2026

A good banking experience.

Easy to use website with excellent communication when opening a savings account. Better still very competitive interest rates with smooth transfers. Reviewed on: 14th January 2026

Great Savings Provider

Great savings products backed up by great customer service Reviewed on: 14th January 2026

Good interest rate.

Good interest rate. Ease of navigation on the website. Reviewed on: 14th January 2026

Was the best interest rate at the time of investing.

Was the best interest rate at the time of investing. Good, easy on-line process for a new customer. Not used as an everyday account so not able to comment on that aspect. Reviewed on: 14th January 2026

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