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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Competitive savings rates and an easy to use website...

Competitive savings rates and an easy to use website makes Shawbrook a good choice of savings provider. Reviewed on: 14th January 2026

Excellent service

Their online service enables the opening of an account with minimum effort and three stage online account security provides peace of mind. The interest rates provided are either market leading or near the top of the list. Reviewed on: 14th January 2026

Straight forward online service.

Straight forward online service. Reviewed on: 14th January 2026

Very helpful customer support.

Very helpful customer support. Enquiries dealt with quickly and efficiently Reviewed on: 14th January 2026

British Bank Awards.2026.

Overall a good internet bank and usually competitive rates of interest. Reviewed on: 14th January 2026

I get a competitive rate of interest and when I have...

I get a competitive rate of interest and when I have had a query or needed help the customer service has been fantastic. Reviewed on: 14th January 2026

Great products, website and very satisfied.

Easy to use accounts online and whatever my wishes, Shawbrook performs them. Communications are great and savings products are competitive with the rest of the market. Reviewed on: 14th January 2026

Easy manage online account medium to good rates

Easy manage online account medium to good rates Reviewed on: 14th January 2026

Impressed

Online very impressive, any query is answered via email and rates are excellent Reviewed on: 14th January 2026

Excellent customer service interaction.

Excellent customer service interaction every time that we've ever had to contact them over the phone and the website is clear and uncluttered. Reviewed on: 14th January 2026

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