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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2755 reviews)

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4.87

Based on 2,755 reviews, last reviewed 19th Apr 2026

86% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2755)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

More customer attractive ISAs and savings than run o...

More customer attractive ISAs and savings than run of the mill banks Reviewed on: 14th January 2026

Great Bank. Great Rates. Great Service.

Had various savings products with them over many years. Very good bank. Good rates. Great service. Professional. Reviewed on: 14th January 2026

The web page is very easy to use and understand and...

The web page is very easy to use and understand and the customer service dept are very helpful Reviewed on: 14th January 2026

Very easy to deal with and competitive savings deals

Very easy to deal with and competitive savings deals Reviewed on: 14th January 2026

Good Banking Expetience

The website is easy to use, and the one time I called SHAWBROOK customer service was very good. Interest rates not as good as before and not even in the top few banks at present. Reviewed on: 14th January 2026

Excellent customer service.

Had 2 cash ISAs with Shawbrook in 2024/25. Excellent rates and excellent customer service when I needed to contact them regarding transfers in/out. No lengthy waits or queues to speak with an agent. They have always been extremely helpful. Website very good also. Reviewed on: 14th January 2026

Great rates on savings & online very easy to navigate.

Great rates on savings & online very easy to navigate. Reviewed on: 14th January 2026

competitive rates easy to use website, good response...

competitive rates easy to use website, good response to messages Reviewed on: 14th January 2026

Had several accounts for many years.

Had several accounts for many years. Never been a problem .Website very user friendly Reviewed on: 14th January 2026

Efficient service

On the one occasion I had to deal with a member of staff he was pleasant and efficient. Their website is easy to navigate and money arrives into my nominated account on time always. Reviewed on: 14th January 2026

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