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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Easy to open account.

5
Easy to open account. Good interest rates. Reviewed on: 10th March 2026

Service is prompt and answer is clear

5
Service is prompt and answer is clear Reviewed on: 10th March 2026

Online Customer only so far.

4
Online only so far. Their website has greatly improved since opening an account. After some initial interactive user teeting troubles its much clearer and much more responsive. Reviewed on: 10th March 2026

Shawbrook provided a competitive savings rate with p...

4
Shawbrook provided a competitive savings rate with peace of mind. Reviewed on: 10th March 2026

Great website and easy to follow

5
Great website and easy to follow Reviewed on: 10th March 2026

Good saving options

5
Good saving options, generally competitive rates of interest. Easy to open and operate online. Reviewed on: 10th March 2026

Shawbrook Bank - easy and intuitive saving experience

5
Came across this bank on "This is Money" and it suits my needs perfectly. I wanted an online savings platform and the Shawbrook website is very easy and intuitive to use. Any questions or queries are answered in a timely fashion and it really has been a positive experience. Reviewed on: 10th March 2026

Easy online transactions.

5
Easy online transactions. Friendly customer agents. Reviewed on: 10th March 2026

Great Investment Opportunity

5
Been saving with Shawbrook Bank for a number of years and I have always found using their website very easy. Great Company to invest with. Reviewed on: 9th March 2026

Easy to navigate,

5
Easy to navigate, competitive rates of interest, helpful customer service. have been with Shawbrook off and on for quite a few years and never had a problem. Reviewed on: 21st February 2026

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