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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Have used Shawbrook for a number of years.

Have used Shawbrook for a number of years. Have found the interest rates are competitive and the service hassle free. Reviewed on: 14th January 2026

I find the online service very easy to deal with and...

I find the online service very easy to deal with and the interest rates are good. Shawbrook always keeps me informed about changes to interest rates. Reviewed on: 14th January 2026

First class service.

First class service. Always efficient and supportive. Reviewed on: 14th January 2026

A really good Bank with good customer service

I have been a customer for several years and have been extremely impressed by their competitive interest rates and reliability. Reviewed on: 14th January 2026

great service, friendly, good rates

great service, friendly, good rates Reviewed on: 14th January 2026

Good savings rates.

Easy to navigate website. Good savings rates. Excellent customer service. Reviewed on: 14th January 2026

Very good investment bank.

Excellent customer service, very good investment opportunities. Reviewed on: 14th January 2026

All round Winner.

Best ISA rates at the time, easy to navigate website. Confirmation emails. No hassle! Perfect solution for my lifestyle. Reviewed on: 14th January 2026

Competitive savings rates

The savings rates offered are very competitive and the online account works very well and is easy to navigate. On the odd occasion when I've needed to contact customer services, they have been extremely helpful and the secure messaging option within the account works well. Reviewed on: 14th January 2026

Easy to deal with and always amongst the top rates

Easy to deal with and always amongst the top rates Reviewed on: 14th January 2026

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