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Skipton Building Society: Savings reviews

Name: Savings
Rating: 4.4 (72 reviews)

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4.42

Based on 72 reviews, last reviewed 28th Jan 2025

1400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

67%

19%

Latest highest rating:

5

Straightforward and smooth from start to finish Straightforward and smooth from start to finish Reviewed on: 28th January 2025

Latest lowest rating:

1

Cannot transfer funds, no customer service solution My Husband has (soon to be had) a savings account with Skipton for 1 yr. He wanted to move some funds but the app said he needed to use his nominated ... Read more Reviewed on: 7th October 2024

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About this product

Skipton Building Society savings reviews can help you to find out more about life at Skipton Building Society. How easy is it to contact Skipton Building Society? And how friendly are they? Our Skipton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Skipton Building Society Savings reviews (72)

Review of the Skipton Building Society, Savings:

Great customer service from the staff in branch maki...

Great customer service from the staff in branch making my fixed rate maturity easy and quick. Had a lovely chat with the staff who told me about my benefits being with Skipton Reviewed on: 16th January 2025

Reply from Skipton Building Society Hello Jasmin, thank you for your review. It's great to hear that you're happy with our services and our branch team were able to support you. If you need anything further, please feel free to reach out to us at [email protected] - Georgia Response date: 22nd January 2025

Lifetime ISA makes saving easy

Hoping to buy our first home, but struggling to put away much money to get the deposit. I heard about Skipton from a friend and now my partner and I both have a LISA and find it easier to put money away knowing the gov top up anything we save. It also stops us from spending it. The accounts were easy to set up and information clear to understand, on the few instances I’ve spoken to staff they have been knowledgeable and friendly. The app is also nice and easy to use. Reviewed on: 29th March 2022

Horrible - difficult to withdraw your own money!

If you ever need to withdraw your entire funds from a savings account at Skipton to buy a house, you'll go through hell and high water to get YOUR money out, even from a flexible savings account. They will drag it out 4 weeks or so and many many calls of absolute misinformation. First they tell you it is being processed one week. Two weeks later someone will tell you they need a letter from your solicitor to authorise a withdrawal of YOUR funds. Unbelievable! Their customer service is appalling with one person telling you it is being processed and then another putting a stop on the transfer to YOUR bank account and this will likely go on for 4-6 weeks. If you happen to be managing funds for someone with a legitimate legally recognised and registered Power of Attorney (with the Office of Public Guardian), well they refuse to recognise it even though months prior, they acknowledged it. They can't tell you what law they use to refuse withdrawal of funds, because clearly they are acting illegally. They will tell you that THEY will decide if purchasing a house by the account holder in the account holder's name is the right thing for that account holder. Really! Since when did the consumer entrust their purchasing power and freedom to a building society? Since when did we hand over that freedom? I don't recall they had the right to manage funds over and above the Lasting Power of Attorney. Stay away from this horrible organisation who think the consumer account is their money. There are plenty of other reputable financial institutions to choose from who operate more ethically and morally. Customer service and my review would be negative 10 (-10) if I could give such a rating here. Reviewed on: 12th October 2021

Maturing Online ISA Instruction Difficulties

After 5 year ISA maturing online account. Wanted to withdraw all funds including closing interest. Was very confusing online and tried for over 45 mins to get through to help desk. Left message for a call back and never received. Eventually through web chat I think I managed to get assistance. Obviously online account is not user friendly. A total waste of about 90 mins of my time Their current interest rates are currently uncompetitive but even if they were I wouldn't be using them again. A total waste of about 90 mins of my time Reviewed on: 6th October 2021

as good as any other but more personable

great customer service in all branches i have been to. know their products well too. Reviewed on: 24th September 2021

Excellent Building Society

Skipton have just launched a regular saver account for existing customers, paying 3.50% interest. This is an excellent rate. I have always found the staff at Skipton to be friendly and helpful. The app and service from staff are really excellent - it is easy to send a direct mail via the app, and I can see all of my former accounts and the interest rates. Everything is simple to use and well thought through. Reviewed on: 29th August 2021

Invaluable when not much choice out there

When searching for a way to save for a house 3 years ago, Skipton were one of the few offering lifetime ISAs. They have allowed me to save consistently and securely. Reviewed on: 24th March 2021

The Lifetime ISA is the Gift that Keeps on Giving

I have been a Skipton Building Society customer for over 3 years now, and it is without a doubt one of the best decisions I have made in my adult life. The first product I used was the Lifetime ISA. Without this account I would not be the position I am in right now where I can put in offers on properties to buy. The 25% interest applied to any savings is frankly incredible! The fact that savings in a Lifetime ISA can only be withdrawn (without penalty) for a first-time buyer mortgage or retirement has been fantastic as it has allowed me to commitment to saving for my future. Admittedly, without the penalty I may very well have wasted a significant proportion of my savings instead of securing it for my future. I will be forever grateful for this product from Skipton Building Society and I know that it has given me the 'leg up' that I needed towards being able to buy my first home! Reviewed on: 9th July 2020

Interest rates dropped through the floor

After being with Skipton for 3 years and the BoE rate drop the rates applied to the isa have dropped steeply. Reviewed on: 27th April 2020

Lifetime isa

An excellent product which sees the government reward you for saving by adding to your savings in line with the amount that you save up to a maximum of £4,000.00 per year for a set period of time within prescribed timescale. All money paid out when you reach age 60 years, ideal savings plan to benefit you at retirement. Reviewed on: 9th February 2020

Quit renting

Great way to focus on getting money into an account and it costs more to withdraw, provides a focus if saving for something like a first home Reviewed on: 24th January 2020

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