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Starling Bank: Current account reviews

Name: Current account
Rating: 4.87 (27463 reviews)

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4.87

Based on 27,463 reviews, last reviewed 26th Aug 2026

90% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app Great app and when my account wa hacked, I received my money back pretty quickly. Reviewed on: 26th August 2026

Latest lowest rating:

1

Avoid Starling Bank they don't let you use your own... Avoid Starling Bank they don't let you use your own money by stopping you transferring it between your own accounts and also returned a £20 direct deb... Read more Reviewed on: 21st August 2026

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current account reviews (27463)

Review of the Starling Bank, Current account:

The bank of the times

I have had an account for a couple years and I have watched other banks fade away. When I joined Starling, I signed up through the application on my phone. It was very easy. I confirmed my identity online, with somethey help me via live chat. I can upload cheques to my account. When I am a little out of pocket, I find a few spare pennies that have been automatically saved for me with each purchase. Starling is progressive and targets the current age and that is wonderful. Older people seem to get left behind in the times. This encourages them to adapt and embrace them. It welcomes them into the new age. Reviewed on: 5th March 2021

Oh So Simple!

The bank account that puts others in the shade. Reviewed on: 22nd January 2021

Can't recommend enough

Switched about 4 months ago and wish I'd done way before. VERY user friendly, and I LOVE the personalisation. I have recommended this bank to anyone who'll listen Reviewed on: 22nd January 2021

Experience with Starling

Easy to create an Account Efficient Takes care of the Customers Great Bank Card and Colours on app Reviewed on: 22nd January 2021

So easy, fresh and friendly way of banking

Delighted and impressed from the start. So easy to create an account and the team have always been incredibly responsive. I’ve never felt the need to have to go into a physical bank as the chat function and their response time is incredibly. Never been happiest with any other bank. And never felt as connected with any other bank - their email content is great and very helpful. Reviewed on: 22nd January 2021

how banking should be done

I couldn't recommend Starling enough, excellent services, by far the best banking app.. great service. Reviewed on: 22nd January 2021

Amazing, smart, easy and free

Absolutely delightful company to have an account with, switching was easy and wonderful, customer service is grand, the app is the best I've ever used for a banking service and its a pleasure to be a customer!! Reviewed on: 22nd January 2021

No fuss, good information

Have been using Starling for a couple of years now. Have 3 other bank's accounts and Starling is by for the easiest to use. Full marks to Starling just need you to enable me to start paying euro bills Reviewed on: 22nd January 2021

No fuss

Easy to use, some great features on their app, like checking spend with Asda, and Spaces are great! Plus I think I get more interest on my account than in my other bank savings account! Reviewed on: 22nd January 2021

Unsurpassed customer service

I can't speak highly enough of Starling Bank's customer service. Starling Bank's customer service is nothing less than a delightful oasis in a vast wasteland of nasty, incompetent useless corporate inaccurately labelled 'customer service'. Having used Starling's customer service using both email and phone I can not speak highly enough of them. Starling Bank appears to use human beings who actually ... wait for it ... read/list, consider and reply to every aspect of what I've asked about or the issue I was currently having. Then -- apparently without the need of a 'customer service' checklist or script -- they actually addressed my issues! Gasp! They didn't pass the responsibility or blame on the customer as a default action. Amazing! All aspects of my issues were addressed and resolved as if emailing or talking with a friend. Brilliant! There will always be issues with any service or product. However I have no fear should I need assistance in the future because I know from personal experience Starling Bank will listen, think and act (even outside the box!) to answer my questions or resolve issues. I would have given them a big hug if I could. Never thought I'd say customer service was a pleasant experience. I can with Starling Bank. Reviewed on: 22nd January 2021

Brilliant bank

Easy layout. Quick service even on customer service. Polite, friendly and all round good bank Reviewed on: 22nd January 2021

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