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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27285 reviews)

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4.94

Based on 27,283 reviews, last reviewed 14th Feb 2025

25% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Been with Starling for 6 years, always exemplary ser... Been with Starling for 6 years, always exemplary service. Reviewed on: 14th February 2025

Latest lowest rating:

1

Easy Saver account is inaccessible. Been a customer for 2+ years but turned down for an Easy Saver account with little or no explanation. Why stimulate demand if you can’t or won’t supp... Read more Reviewed on: 14th February 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27283)

Review of the Starling Bank, Current Account:

Not had any responce from Starling bank to my complaint

Not had any responce from Starling bank to my complaint its now over 3 weeks. I have had a responce from smartmoneypeople.com asking me to update my review, so I have - Starling Bank are still as bad as ever, don't both to reply to emails, complants anything. Reviewed on: 9th February 2021

Happy, great for holidays abroad.

Happy, We only use Starling to spend when we travel abroad as no fees. Unfortunately when I tried to change to a joint account with my wife I was informed that we couldn't, with no explanation. So our daily current account remains and Starling account remains purely for our 2 or 3 trips every year. Reviewed on: 27th August 2024

Reply from Starling Bank We're happy to know your Starling account has come in handy on your travels! Please ask your wife to get in touch with us at [email protected] and our team can take a look at the Joint Account application. Team Starling Response date: 6th September 2024

Just clean simple Banking

Love Starling, no messing about just clean simple banking that has never let me down. Customer service always available if I ever need them (Which as been once in 5 years), insights are useful but not intrusive like other apps and there is no feature that I do not use to make the service feel bloated. Just a really good product. Reviewed on: 25th August 2024

Reply from Starling Bank That's what we love to hear! We're thrilled to know you've had a great experience with us. Thanks for your loyalty over the past 5 years. Team Starling Response date: 6th September 2024

I have enjoyed using starling bank

I have enjoyed using starling bank Reviewed on: 23rd August 2024

Reply from Starling Bank Great news! We're happy you're enjoying banking with us. Team Starling Response date: 25th August 2024

Very good, easy to set up, great app, great customer...

Very good, easy to set up, great app, great customer service, great for use abroad. Reviewed on: 23rd August 2024

Reply from Starling Bank Thanks for sharing your thoughts. We're very pleased to hear you're getting on well with your account, sounds like it's been a smooth journey. Team Starling Response date: 25th August 2024

great bank much better than my last one

great bank much better than my last one Reviewed on: 16th August 2024

Reply from Starling Bank Welcome to Starling! We're glad you're happy banking with us. Team Starling Response date: 25th August 2024

Starling Bank - An AMAZING BANK

Speedy response from customer service via the App!! Very low overdraft interest rates; amazing foreign exchange rates!! Toggle between British account and Euro account in the app!! Control all connected cards or pots!! Very good security, INSTANT NOTIFICATIONS, when spending, receiving, sending etc!! An amazing online bank!! Reviewed on: 30th July 2024

Reply from Starling Bank Hi there, thanks for your review. We're so happy to hear you're enjoying our features and banking with us! Team Starling Response date: 31st July 2024

Great for spending abroad and keeping track!

I opened a starling account to avoid taking huge amounts of cash on holiday as the current account allows me to use my debit card the same way I would if I were at home with no transaction charges and a good exchange rate. The app is great too as it instantly notifies you when payment is approved and presents all your spending history in a clear way Reviewed on: 25th July 2024

Reply from Starling Bank Hi Dean, thanks for your review. We're so happy to hear you're enjoying using Starling abroad, and are liking some of our features! Team Starling Response date: 31st July 2024

Starling was easy to switch over from my high street...

Starling was easy to switch over from my high street bank. The saving spaces and virtual cards are a great way to help manage my monies. I was nervous about no physical branch should any issues arise, however every interaction with customer services has been seamless and dealt with swiftly. Reviewed on: 9th July 2024

Reply from Starling Bank We completely understand your initial concerns Robert. We hope this eases the longer you're with us, our team are always on hand if you need them. We hope you continue to make use of our features. Thanks for sharing your thoughts. Team Starling Response date: 15th July 2024

A brilliant and amazing online bank

A high tech and professional bank, instant notifications, cheapest overdraft rate!! Amazing Euro exchange rates with very low fee!!! Very good and speedy customer service, many gadgetry via the App!!! Switching from British account into Euro account in an instance via the App, using same physical or virtual cards for both currencies!! Ive been with them for approx 6years, never had any issues!!!! Reviewed on: 29th June 2024

Reply from Starling Bank Thanks for your loyalty over these 6 years. We're glad you've had such a positive experience through the time you've been with us. Here's to hopefully many more years! Team Starling Response date: 15th July 2024

Really easy to use, great for joint accounts and sim...

Really easy to use, great for joint accounts and simple to use abroad. Reviewed on: 26th June 2024

Reply from Starling Bank Thanks for sharing your thoughts Katy! We hope you're both finding your Joint Account useful. Here's to the next trip! Team Starling Response date: 15th July 2024

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